AT&T Device Help

AT&T Device Help

com.att.dh by AT&T Services, Inc.
4.2 (30,238)
50M+
TOOLS
29.7 MB
Updated Oct 10, 2025
View on Google Play
Download APK

Screenshots

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About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues

What's New

Various product improvements and bug fixes

App Information

Version Name
3.218.2
Version Code
210321802
File Size
29.7 MB
Minimum OS
Android 7.1+
Target SDK
Android 33
Developer
AT&T Services, Inc.
Contact
[email protected]
Website
http://www.att.com/devicehelp
Content Rating
Everyone
Package Name
com.att.dh

Permissions Required

This app may request the following permissions:

  • find accounts on the device
  • read your contacts
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • read phone status and identity
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
  • take pictures and videos
  • record audio
  • view Wi-Fi connections
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • change network connectivity
  • connect and disconnect from Wi-Fi
  • disable your screen lock
  • control flashlight
  • measure app storage space
  • full network access
  • change your audio settings
  • control Near Field Communication
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • modify system settings
  • set an alarm
  • update component usage statistics
  • modify secure system settings
  • receive data from Internet

Recent Reviews

Sam McSpadden
1.0★
device help app runs automatically and gives a score. It then suggests running the health check, but there is no obvious way to start the health check app without leaving the screen. Not much thought went into providing a good user interface. One star is being generous!
M. “TektroNaut” London
1.0★
Has tons of how-to videos virtual assistants that can't do anything but reset your connections to their backend services and is trained to respond to keyword identifiers that are a part of a like 4-5 of its total functionalities and doesn't understand sentences which is just as useless as the nightshift janitor answering support like after hours letting you know they are currently closed. TF....
Dennis Martin
1.0★
This app is telling me my cell strength is low and I should run wi fi calling. My cell strength is at full bars. No problems. WiFi calling must be cheaper for AT&T since I use a different provider for wifi. Freakin' scammers.
William Garrison
3.0★
Some of the tests are good. However, the one for testing burn spots just sat there. I didn't tap anywhere because there weren't any. It should have allowed an exit in those cases.
Norma Musick
1.0★
The app doesn't work well it won't fix the problem your having when it tells you to run some test in a few minutes but nothing ever happens bad app.
Joyce Makar
5.0★
I couldn't make outgoing calls for days. this app fixed it in 5 minutes. so grateful.
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