Online Portal by AppFolio

Online Portal by AppFolio

com.appfolio.resident_portal by AppFolio, Inc.
3.7 (4,682)
1M+
HOUSE_AND_HOME
80.7 MB
Updated Oct 9, 2025
View on Google Play

Screenshots

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About this app

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

• Pay rent or dues and set up automatic payments
• Submit and monitor the status of maintenance requests
• Access important documents like inspection reports for tenants and meeting minutes for homeowners
• View and download your lease agreement
• Homeowners can submit architectural requests and view association-related events

What's New

Bug fixes and performance improvements

App Information

Version Name
0.9.63
Version Code
400238
File Size
80.7 MB
Minimum OS
Android 7.0+
Target SDK
Android 33
Developer
AppFolio, Inc.
Contact
Website
Content Rating
Everyone
Package Name
com.appfolio.resident_portal

Permissions Required

This app may request the following permissions:

  • read phone status and identity
  • read the contents of your USB storage
  • modify or delete the contents of your USB storage
  • take pictures and videos
  • record audio
  • view Wi-Fi connections
  • view network connections
  • full network access
  • run at startup
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • receive data from Internet

Recent Reviews

Chris Lucas
1.0★
The site let's you put a charge card in so it can be automatically paid, but when you want to stop it and remove your information it still takes $1.02 (at least on my account), out every month. You can't even call them to remove your charge card info, even though they have a phone number listed for the app developer. The reality company can't even do it so I wish I could report them. When the site gives you the option to remove that's a lie it is still there and charging your card.
Samuel Walter
3.0★
I use this app because I have to, not because I want to. It's buggy, and often has display glitches, but is ultimately functional. The biggest problem that needs to be fixed is the payment process. If you make a mistake in entering the payment parameters, there's no recourse, or way to cancel the payment. When you submit the payment, you should be presented with a confirmation screen that shows your payment parameters before proceeding to to actually submit the payment.
Alex Raymond
3.0★
The app has worked well for submitting payments and maintenance requests. But as of the end of this month (July 2023) they will now be charging an additional fee for all forms of payment. Previously there would be a fee for using credit cards and debit cards but no fee for using an eCheck to pay rent. Now they are changing that policy to squeeze out even more money from renters. Just frustrated that every single online payment now comes with some sort of fee.
Terell
1.0★
This app is frustrating! I paid my rent a week early this month, but apparently that wasn't a good thing. Being, a week later the app withdrew another rent payment for that month when it already confirmed the bill was paid. My account was frozen until the issue was addressed. Then there was an issue between my bank and property management company, I was reimbursed the rent payment the app withdrew by error, but now I have to pay for a NSF charge. Tenants aren't able to contact this company!
Tyler DuBois
1.0★
Why can't I set a recurring payment based on day of the week instead of only by date? Being able to set a payment every 25th of the month or whatever is useless for spacing out payments. There should absolutely be a recurring payment option for ever week, two week, four weeks, etc. Most people get paid based on day of the week (every other Friday, etc) not based on date. It is very confusing and frustrating that the only option is a recurring date.
Frank “Blasphememic Heratic” Morris
1.0★
I have never written a review before, but needed to give this a one star. I have had this app a total of 2 days, I tried to pay a deposit fee with a savings account, my bad. the app showed I paid it with no means of trying to fix. I decided to try auto payment with my checking instead, and it charged my account TWICE! And guess what? Neither was reflected in my bank account. I just want to pay rent, but that's apparently too hard to manage for a payment app. Don't give me the info email, call
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