Firehouse Subs

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About this app

What's New

App Information

Permissions Required

This app may request the following permissions:

• approximate location (network-based)
• precise location (GPS and network-based)
• read the contents of your USB storage
• modify or delete the contents of your USB storage
• view Wi-Fi connections
• view network connections
• full network access
• run at startup
• draw over other apps
• control vibration
• prevent device from sleeping
• modify system settings
• read Google service configuration
• receive data from Internet

Recent Reviews

Ivy

1.0★

I've had nothing but bad experiences. Every time I've tried to redeem points, it's been a Problem. Employees don't know or understand how to redeem points in store. I also can't order through the app directly because no matter what payment method I put in, the app will always kick back an "Invalid Payment" error. Also, please add PayPal compatibility. At least, assuming that payment method will actually work.

K W

1.0★

The new way to claim points is very user UNFRIENDLY. You have to essentially "sign in" with a code they email you, but every time I'd go to my email to get the code, the app would not reopen to the place I needed to put in the code. I still have unclaimed points I can't get added because it was just to complicated . Also, I prefer to order & pay at the counter as I don't like to enter my card info into apps. Making the deals "app or online only" has made me not as frequent of a customer.

Andre

1.0★

I love Firehouse, but this app needs some work. On multiple occasions I've tried to order & it will say the restaurant is closed when it's open. Either forcing me to go a location to order in person or go somewhere else. I found out when it does that it means the app has crashed due to traffic of people ordering. Meaning they need to improve the infrastructure of the app. App hasn't changed & I've learned you can't even redeem your rewards on the app! What's the point?!?

Raffi Kilejian

1.0★

Using the app for rewards is difficult. I had a reward which was digital only, except the only location close to me didn't turn on digital orders, so I couldn't use it. And the fact that ALL your points expire at once is a huge turn off. I lost a lot of points, and they lost my loyalty with it. (I was out of the country helping with a long-term family medical emergency so I couldn't exactly go to a FH subs.)

Nicholas Morgan

1.0★

Update: app still sucks. You can't just log into the account. It has to send you a validation code via email and when you put in that validation code it says it doesn't match what was sent. Tried it multiple times and it tells me it doesn't match every time. It's so stupid that you can't just log in. That you have to via email that doesn't work ever. This is one of the reasons why I hardly go here. Downloaded update and it kicked me out. Won't send the email to "validate" and let me sign in

Claudia Smith

1.0★

The worst customer service. App offers delivery, but never received ordered. If you call about your order, they tell you ordered from a different app that you don't have and not the Firehouse Sub app. They told me that if I wanted my order, I could pick it up after I paid for the delivery. CROOKS!!!